Problem solving on Tour
Associated Courses
49.95€
Estimated course time: 120 minutes
If you have travel and people, there will be problems! From lost bags to bus breakdowns, this course will show you how to solve these issues. Click for more information.
Description
Give guests a better experience by using professional problem solving techniques in this course. You will learn in this course:
- How to take action before an issue becomes a problem
- How to avoid problems by looking at ‘painpoints‘
- How to think on your feet to solve problems
- How to Turn a Negative into a Positive
- How listening is often the solution
- How to Manage Problems that can’t be solved
- And much more..
Have you ever had guests complain on tour? Or had that sinking feeling when your tour starts to go wrong? Have you ever felt that guests are acting unreasonably over an issue that is out of your control on tour?
EastguidesWest has too! We’ve experienced many many problems…and developed fool-proof techniques to prevent problems before they’ve even happened. It’s much better to learn from our mistakes than from your own!
This EastguidesWest course will cover all this and more, so you can deal with and help your tour guests with confidence. Become visible on our jobs recruitment platform by taking this tourism course training.
Customised onsite solutions are available. Contact EastguidesWest to arrange tailored onsite training for your team.
This eCourse is aimed at all tour guides.
1 review for Problem solving on Tour
You may also like…
-
How to Design An Amazing Tour
Featured Course 49.95€Estimated course time: 120 minutes
Make more money on your tours! Compete on quality, not price. Learn how to beat your competitors by offering the ‘Wow’ factor. Click for more information.
-
How to Deliver an Amazing Tour
Featured Course 49.95€Estimated course time: 120 minutes
Learn how to transition from ‘page to the stage’. This course gives you essential tools of Service, Guiding and Leadership to deliver a once-in-a-lifetime tour. Click for more information.
-
What to include on a City Tour
Featured Course 49.95€Estimated course time: 120 minutes
Do you know what guests want to hear about? In this course, your will learn to see your city for the first time through a visitor’s eyes. Click for more information.
-
Public Speaking and Storytelling on Tour
Featured Course 49.95€Estimated course time: 120 minutes
Overcome nerves! Learn professional techniques to entertain your guests. Learn what to avoid and how to connect with your audience. Click for more information.
-
How to Price Your Tour
Featured Course 49.95€Estimated course time: 120 minutes
You will learn how to understand, enable and achieve financial freedom, empowering you to increase your income on your next tour. Click for more information.
Lauren Beatty verified owner –
Easy to navigate online system- fun and engaging, with videos, animations, and stories. Would recommend!
Barnaby Davies –
Thanks so much for your feedback, Laura! Everybody, check out https://explorerchick.com/